Nuke the uke!

I was on my bank’s website today because I needed to query a transaction. In order to help me understand the bank’s process for dealing with disputed transactions I was presented with a choice of guides – either plain text, or a short video.

My mouse hovered over the video start button. In that moment my heart sank, and I realised that I would much prefer not to click, but to read the paragraphs of dull text instead. Because I never want to hear another jolly ukulele background loop in an online video. Ever. Again.

I went ahead and read the guide and sent the transaction query. Then I returned to the page containing the video. And the burnt Fool’s bandaged finger goes wabbling back to the Fire.

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